Внесу ещё смуты
Переписка с америкосами по разным каналам;
Сначала меня отправляют к дилеру и отпираются, но потом;
Со второго захода во второй ветке переписки вот такая фраза:
Unless your vehicle is specifically tailored to take advantage of the higher octane level in the fuel, Ford suggests utilizing what is recommended in the owner's manual. This does denote that it is acceptable to utilize higher octane fuels, but does not recommend it.
"Если не указано использование высокооктановых бензинов специально для вашего автомобиля, то Форд рекомендует использовать то, что указано в мануале. Причём отмечается, что использование топлива с более высоким октановым числом допустимо, но не рекомендовано.
А рекомендовано для Ford Fusion 2015 c 2.5 175 ps, тоже что и в нашем мануале, благо он судя по всему перевод...
2.5L engine
Regular unleaded gasoline with a pump (R+M)/2 octane rating of 87 is recommended. Some fuel stations offer fuels posted as regular with an octane rating below 87, particularly in high altitude areas. Fuels with octane levels below 87 are not recommended.
То есть они рекомендуют 92-ой А вот в Великобритании - нет. В общем парят мозг.
1.
Good Afternoon Mr ______,
Thank you for taking the time to contact us. Your local Ford Dealer's Service department would be best equipped to assist you with this matter. You can find the contact details for your local branch, using our Dealer locator function here: http://www.ford.co.uk/SBE/DealerLocator I hope this helps, and if there is anything we can assist with in the future, please do not hesitate to get in touch. Kind regards, Sammy Cheyette Ford Customer Relationship Centre
2.
Hello Oleg,
Thank you for your reply.
Aside from the information listed in your owner's manual, technical specifications are limited on our end. I can't speak to vehicles outside of the U.S., however, the additional information provided to me in my system is as follows. Unless your vehicle is specifically tailored to take advantage of the higher octane level in the fuel, Ford suggests utilizing what is recommended in the owner's manual. This does denote that it is acceptable to utilize higher octane fuels, but does not recommend it. I hope this helps.
Thank you for contacting Ford Motor Company.
Sincerely,
Jeffrey
Customer Relationship Center
Ford Motor Company
Should you feel that we have not adequately addressed your concern(s), we may require additional information, please feel free to contact us via telephone at (800)392-3673 between the hours of 8:00 a.m. - 8:00 p.m. EST (Monday-Friday) / 9:00 a.m. - 5:30 p.m. EST (Saturday). Hearing-impaired callers with access to a TDD may contact 1-800-232-5952. Your reference number is .
In addition, you can try online support at www.owner.ford.com. Here you can find answers to frequently asked questions (FAQs) and links to other key product and service information.
Ford Confidentiality:
--------------------
For security reasons, please DO NOT submit any sensitive personally identifiable information (PII), such as credit card numbers, driver license number, SSN, DOB, etc. Thank you. ------------------- Original Message ------------------- From: Received: 3/2/2016 3:48 PM To: Tier 1 Email - CRCFMC Subject: Re: Ford Motor Company CRM:08353000000062
Hello, Jeffrey,
Thanks a lot for RE.
I did 8 800 200 2266 and contact form as well...
Didn’t help. They have the same manual as I have there
So it was not possible to get clear answer.
May I ask you other way.
Is it allowed to use (R+M)/2 octane rating of 90 or 91 for Ford Fusion 2015 with 2.5L i-VCT I-4 engine?
Oleg
On 2 Mar 2016, at 23:17, Tier 1 Email - CRCFMC <
crcfmc@ford.com> wrote:
Hello ,
My name is Jeffrey, I am from Ford`s Customer Relationship Center (CRC). I have reviewed your email inquiring about your vehicle's fuel capabilities.
I'm unable to advise on any vehicle specs outside of the U.S. Please contact our Ford Russia Customer Relationship Center at 8 800 200 2266. They'll be best able to advise on this concern.
Thank you for contacting Ford Motor Company.
Sincerely,
Jeffrey
Customer Relationship Center
Ford Motor Company
Should you feel that we have not adequately addressed your inquiry, we may require additional information, please feel free to contact us via telephone at (800)392-3673 between the hours of 8:00 a.m. - 8:00 p.m. EST (Monday-Friday) / 9:00 a.m. - 5:30 p.m. EST (Saturday). Hearing-impaired callers with access to a TDD may contact 1-800-232-5952.
Your reference number is .
In addition, you can try online support at www.owner.ford.com. Here you can find answers to frequently asked questions (FAQs) and links to other key product and service information.
Ford Confidentiality:
--------------------
For security reasons, please
DO NOT submit any sensitive personally identifiable information (PII), such as credit card numbers, driver license number, SSN, DOB, etc. Thank you ------------------- Original Message -------------------
From: GENERIC - CRC CONTACT
Received: 2/29/2016 1:24 PM
To: Tier 1 Email - CRCFMC
Subject: Technical Inquiry
WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:I have a simple question. My local tech. support was not able to answer my question. Is it allowed to use 91 octane fuel in my car? /Manual says 'Minimum 87 octane', but non dealer or tech support confirmed 90 or 91 octane is ok/
WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:Read me a string from manual I already have.
WHAT ASSISTANCE ARE YOU SEEKING FROM FORD MOTOR COMPANY?:1. Just an answer on my simple question. 2. Tech support contact s with more extended qualities then ability to read the manual.
Are you the owner of the vehicle :Yes
VIN :
MILEAGE : 90
WHERE IS YOUR VEHICLE NOW : InPossession
HAVE YOU CONTACTED THE DEALER :Yes
DEALER NAME :Ford Rolf Center (Moscow)